Q&A about requesting material

What can I request?

You can request books and articles within Chalmers subject areas that are not currently available in our collection.

Book requests: Please let us know if you prefer an eBook or a printed book. We will do our best to meet your wishes.

Check if we have the book you want at Chalmers Library before you request an interlibrary loan. We do not create interlibrary loans for books already in our library which are checked out or reserved by other borrowers, you just make a reservation for the book instead.

How and when will I receive requested material?

Articles are usually delivered within a few days, but can take longer in certain cases.

Faculty and staff affiliated with Chalmers receive the article by email when possible, otherwise by internal mail.
Faculty and staff affiliated with Gothenburg University, and located at Chalmers receive the article by internal mail or by post.

Students get an email message when the article has arrived and is ready for pick up at the library. We are not able to send articles by email to students.

Companies and private individuals receive the article by post.

Books are usually available within 1-3 weeks. You will receive an email when the book has arrived and is ready for pickup.

eBooks are usually available within a day or two after purchase, but may take longer. You will receive an email when you can access the eBook.

Are there any fees involved?

Most requests are free of charge. Please see prices.

How long can I keep an interlibrary loan?

The loan period is subject to the policies of the lending institution. A few days before the book is due, you will receive a reminder via email. Please contact us if you wish to renew your interlibrary loan since you cannot renew it yourself.

Can I leave a purchase suggestion?

The library welcomes purchase suggestions for books within Chalmers subject areas. The library will decide whether to borrow the book from another library or add it to our collection.